Why we built xbot
Built for Finnish businesses tired of answering the same questions
We wanted support that works in Finnish and English, day and night, without a months-long tech project.
Why xbot exists
Most small and mid-sized businesses in Finland get the same handful of questions, again and again. Opening hours, pricing, shipping, order status, availability. Answering them takes time away from the work that actually grows the business.
Hiring more people to cover evenings and weekends rarely makes sense for a smaller team. So the questions pile up overnight, and customers wait.
xbot answers those questions instantly, in Finnish and English, using the content your business already has. When a question needs a real person, it hands the conversation over — with full context, so nobody has to repeat themselves.
We kept the setup simple on purpose. No lengthy integration project, no IT department required. Most businesses are live within a day.
What we believe in
-
Bilingual by default
Finnish and English are built in from day one, not bolted on as an afterthought.
-
Always on
Customers ask questions at 11pm and on Sundays. xbot answers then too.
-
People, not just bots
When a human is needed, xbot hands off the full conversation so nothing gets lost.
-
Simple to start
xbot learns from your existing content. No integration project, no long onboarding.
Want to see xbot on your own site?
Tell us a bit about your business and we'll show you what it can handle.